WiFi, fiber and connected services

Confidentiality Policy


Fiberjet Networks, an Indian company registered on Company Act 2013, is committed to protecting your personal data and privacy. This Privacy Policy outlines how Fiberjet collects and utilizes personal data provided by users of its services or visitors to its website, www.fiberjet.in.

1. General Information

Fiberjet, with its registered office at Kalidas Road, 3rd A block, Vani Vilas Mohalla, Mysuru - 570012, Karnataka, India, is the data controller of personal data processed during the use of Fiberjet services or the website.

Fiberjet adheres to the amended data protection laws of India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and constitutional provisions laid out in the Constitution of India.

2.Types of Personal Data Processed

Fiberjet collects and processes the following types of personal data:

  • Identification data provided by customers or users via forms and/or contact with Fiberjet services.
  • Identification data required for accessing services (e.g., name, first name, email address).
  • Device identification data, including IP address, operating system, MAC address, and logs.
  • Banking and billing details for paid services.
  • Data shared on the community portal provided by Fiberjet.
  • Connection and navigation data of users and visitors to the website.

3. Purposes of the processing of Personal Data

Fiberjet processes personal data for the following purposes and legal bases:

  • Managing contractual relationships.
  • Recruitment purposes.
  • Responding to inquiries about Fiberjet or its services.
  • Implementing electronic communication services.
  • Fulfilling legal obligations (e.g., accounting, taxes).
  • Conducting data analyses for service improvement
  • Promoting Fiberjet’s .services
  • Managing and administering Fiberjet’s services.

Fiberjet does not use personal data for advertising purposes but solely to provide subscribed services, ensure their proper functioning, and meet contractual and legal obligations.

4. Data Retention

Personal data processed by Fiberjet is retained for the duration necessary for the intended purposes and in compliance with legal obligations.

5. Recipients of Personal Data

Recipients of personal data may include Fiberjet employees, technical service providers, commercial partners, third-party service providers, and relevant authorities as required by laws and regulations.

6. Protection of your Personal Data

Fiberjet implements robust technical and organizational measures to safeguard the security of personal data. The data is securely stored within the geographical boundaries of India, adhering to the data localization principles outlined in Indian data protection laws. Fiberjet utilizes secure servers, ensuring the confidentiality and integrity of personal data. The hosting infrastructure is compliant with the applicable data protection standards set forth by Indian regulatory authorities.

7. Your rights

In accordance with the constitutional rights and data protection laws of India, users possess the following rights concerning their personal data:

  • Right to Access: Users can request access to their personal data held by Fiberjet.
  • Right to Rectification: Users have the right to rectify inaccuracies in their personal data.
  • Right to Erasure: Users can request the deletion of their personal data under certain circumstances.
  • Right to Object: Users have the right to object to the processing of their personal data.
  • Right to Restrict Processing: Users can request the limitation of processing of their personal data.
  • Right to Data Portability: Users can request the transfer of their personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Users have the right to withdraw their consent for processing personal data.
  • Right to Specify Data Fate After Death: Users can specify the treatment of their personal data after their demise.

Fiberjet is committed to addressing these requests in compliance with the Indian constitutional laws and data protection regulations. Please note that Fiberjet may be obligated to deny certain requests based on legal obligations or other regulatory considerations.

8. Dispute Resolution

If users are dissatisfied with the handling of their personal data or the resolution provided by Fiberjet, they have the option to escalate the matter to the appropriate regulatory authority in India. The relevant authority for data protection-related disputes in India is the Data Protection Authority (DPA) or any designated authority under the prevailing data protection laws. Users may contact the DPA for dispute resolution and further assistance. The contact details and procedures for approaching the DPA will be made available on the official website of the Indian data protection authority.

9. Modification of the Privacy Policy

Fiberjet retains the right to modify this Privacy Policy, ensuring compliance with the evolving legal landscape and data protection regulations in India. The updated version of the Privacy Policy will come into effect upon its publication on the Fiberjet website. In the event of a dispute, the applicable Privacy Policy is the one in force at the time when the incident occurred, as per the laws and regulations of India. Users are encouraged to periodically review the Privacy Policy for any updates or changes.

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